Returns & Exchanges

Apna Pods
Last updated: [Insert Date]
At Apna Pods, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully.

1. Returns Eligibility

We accept returns or replacements only under the following conditions:
✅ The item is damaged, defective, or not working
✅ You received the wrong product
✅ The return request is raised within 48 hours of delivery
✅ The product is unused and in original condition with packaging intact
❌ Returns are not accepted for reasons like change of mind, dislike of product, or minor color variation.

2. How to Request a Return

To request a return or replacement:
Email us at [your email] or WhatsApp us at [your number]
Include your order ID, issue details, and photos/videos of the product
Our support team will verify and guide you through the return process

3. Refunds

Once we receive and inspect the returned item, we’ll notify you about the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–7 business days.

4. Shipping Costs

If the return is due to our error (damaged/wrong item), we will bear the return shipping cost.
If return shipping is required, we will share the process and pickup details with you.

5. Exchange/Replacement

If you prefer a replacement over a refund, we will ship the replacement item after receiving and verifying the returned product.

6. Contact Us

If you have questions about returns or refunds:
📧 Email: [contact@apnapods.in]
📞 Phone/WhatsApp: [91 9908030750]